Privacy Policy.

PowerPulz ("we", "us", "our") operates powerpulz.com. We are the data controller responsible for personal data collected through the Site and our order fulfilment process. Contact: privacy@powerpulz.com.

Account & order data: name, email, phone, billing and shipping addresses, order history.

Payment data: handled by our PCI-compliant payment partners. We do not store full card numbers on our servers.

Usage data: IP address, browser, device, pages viewed, referring URLs, cookie identifiers.

Communications: messages you send via contact forms, email, chat, or social channels.

Marketing preferences: subscription status for newsletters and product updates.

To process orders, take payment, ship products, and provide customer support.

To operate, secure, and improve the Site, products, and services.

To send transactional messages (order confirmations, shipping updates, refunds).

To send marketing emails only where you have opted in — you can unsubscribe at any time.

To comply with legal obligations, prevent fraud, and enforce our Terms.

We process personal data on the following legal bases: performance of a contract (orders you place), legitimate interests (operating and improving the business, fraud prevention), consent (marketing, optional cookies), and legal obligation (tax, accounting, regulatory).

We use essential cookies to enable cart, checkout, and authentication. With your consent, we use analytics and marketing cookies to understand usage and measure campaigns. You can manage cookie preferences in your browser settings.

We share personal data only with service providers acting on our instructions: payment processors, shipping carriers, IT and hosting providers, email and analytics platforms, and customer support tools. These parties are bound by contractual confidentiality and data protection obligations.

We may disclose data when required by law, court order, or to protect the rights, property, or safety of PowerPulz, our customers, or others.

We do not sell your personal data.

Our service providers may process data outside your country of residence. Where required, we use appropriate safeguards (such as standard contractual clauses) to protect your data during such transfers.

We keep personal data only as long as necessary for the purposes described or as required by law. Order and tax records are typically retained for the statutory period applicable to financial records.

Subject to applicable law, you have the right to access, correct, update, or delete your personal data; to restrict or object to processing; to data portability; and to withdraw consent where processing is based on consent. To exercise any of these rights, email privacy@powerpulz.com. We will respond within the timelines required by law.

We apply technical and organisational measures appropriate to the risk — including encryption in transit, access controls, and supplier due diligence — to protect personal data. No system is perfectly secure; we cannot guarantee absolute security but we work hard to maintain it.

The Site is not directed at children under 18. We do not knowingly collect personal data from children. If you believe a child has provided personal data, contact privacy@powerpulz.com and we will delete it.

We may update this Privacy Policy from time to time. Material changes will be highlighted on the Site or communicated by email where appropriate. The "Last updated" date below reflects the most recent revision.

Questions, requests, or complaints? Email privacy@powerpulz.com or reach us via our Contact page.